Technology provides a powerful platform allowing organizations to innovate at a rapid rate. Technology is so entrenched in our work-lives, we take for granted how things like email services, smart phones, video chatting, and computers have revolutionized the business world. However, with technology progressing and changing so quickly, it has also made organizations vulnerable to risks like cyber-attacks and data breaches, putting their clients’ privacy in jeopardy. Over the past few weeks, our blog has covered some of the top ways you and your organization can protect yourselves from the increased risk associated with the daily use of technology. Our last post in this series will discuss the importance of automating processes to reduce the risk of human error.
- Customer relationship management software that automatically generates lists of targeted leads for the sales team
- Records management software that automatically calculates records retention periods, ensuring legally defensible disposition
- Email management software to increase productivity across departments
- AI-powered customer service to answer frequently asked questions online to reduce the burden on your agents